Delivery & Returns

Payment Methods
We accept payment via PayPal & credit card.

How much is P&P?
United Kingdom: 

FREE standard Royal Mail OR
£5.00 parcels DHL express.

I aim to ship out promptly but i do ask that you let me know when you require your order by so i can make sure it will arrive in good time.
However: If you choose FREE & return the item the shipping cost will be deducted from the refund, unless there is a good reason for the return.

Also if you choose the free shipping option instead of paying for (very discounted) express courier and the item doesn't arrive in time this is your responsibility, not mine.

I can ship next day delivery but you need to contact me first.

International: 

However: If you choose FREE & return the item the shipping cost will be deducted from the refund, unless there is a good reason for the return.
Also if you choose the free shipping option instead of paying for very discounted express courier and the item doesn't arrive in time this is your responsibility, not mine.

Ordering and get my order shipped, how does that work?
Your order is shipped express & tracked, please check your tracking details on your order.

Customs charges
It is the customers responsibility to look into the customs charges for their country prior to ordering, it is also the customers responsibility to pay the custom charges charged by their country.

Packaging
All items are shipped in a cardboard box with lots of pretty tissue.

Returns & Exchanges
Pearls & Swine will give a refund or exchange for any items, please contact me first. Postage & packaging costs will only be refunded if item is faulty. 
I do not refund or exchange items that have been worn, or altered in any way. In the case of exchanges, depending on the circumstances, you may be asked to pay for the shipping of the replacement item. 

If you are returning an item that is not faulty, you must contact me within 14 days of receipt of the goods, you then have 14 days to get the item back to me. Failure to comply with this will result in you receiving a credit to use on my site, not a refund.
Returned items must be fit for re-sale and sent via a tracked service (Royal Mail Signed For or courier, this is for your own security as if it is lost in the mail i will not be able to refund you). Please contact me asap if you would like to return or exchange an item, i am happy to help.

If you have ANY issues with your headpiece at any point beyond the 28 days please do contact me, i am happy to help fix it for free, all i will ask is you pay the shipping costs. 

Cancelling Your Order
If you would like to cancel your order, please contact me using the contact form. If your items have been shipped you will have to return the items for a refund.

Privacy & Security
Pearls & Swine is committed to treating your personal information with high standards of information security.  I do NOT share your email address with any other businesses. I work hard to maintain the security and accuracy of personal information I collect. 

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 Copyright

The contents of my website, and the site as a whole, are intended solely for personal, non-commercial use by my customers. No right, title or interest in any viewed or downloaded materials is transferred to a website user, as a result of viewing, downloading or copying any content on this site.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.